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Aged Residential Care funding review report published

The review recommendations strengthen interRAI as a key component of the New Zealand health sector. interRAI has been the primary assessment system in aged residential care across the country since 2015.

Assess once – use often

interRAI is an integrated health information system where assessment data has many uses. In New Zealand, we use assessment data for individual care planning, resource planning and quality initiatives at facility and DHB level, policy development and research, all drawn from single assessments completed by a health professionals. Adding Resource Utilisation Groups increases interRAI’s value even more.

Ongoing development of the high standard of support for interRAI assessors will be crucial for maintaining the integrity of assessments and the resulting quality data.

Opportunity for a stronger continuum of care

The introduction of RUGs is an opportunity to better align aged care with other parts of the health sector strengthening the continuum of care for older people.

interRAI is ideally placed to support this alignment. Over 25 assessments are available for many different settings and populations including acute care and mental health. All interRAI assessments share a common language and concepts, making assessment data transferable across settings and locations.

About RUGs

Many countries use a standardised assessment to determine an individual’s level of need for long-term care. In many of these classification systems, the levels of care determined by the assessment instrument are directly connected to the level of funding available to care for the individual.

Resource Utilisation Groups (RUGs) directly matches funding to a resident’s needs and care plan.

RUGs has proven to be an extremely robust system[1] and it is used in several nations as a basis of a payment system for funding long-term care, including the United States, Canada, Iceland and Finland[2].

[1] Carpenter et al. 1997


New look and feel for interRAI software system

On Monday 26 August 2019 we are activating a new user interface for the interRAI software system.

The functionality stays the same, but some tabs and buttons may have moved locations. 

This is a welcome change, though we appreciate that it might require some adjustment. Make sure you contact interRAI Services with any issues or questions.

Online interRAI training now available 

interRAI Services have launched online training for health professionals who would like to read their clients’ interRAI assessments.

The course is the first eLearning offering for interRAI users in New Zealand. It was developed to meet the growing demand from health professionals who use interRAI information to gain a better understanding of their clients’ functional abilities.

Users learn about:

  • how to access the interRAI software system
  • how to read and interpret assessment information
  • interRAI clinical decision making support.

The course takes one hour to complete and is also a great general introduction to the interRAI software system.

New look and feel for the interRAI software

From 24 August 2019, the interRAI software system will have a new look and feel as we are activating a more modern and logical user interface.

The functionality stays the same though some tabs and buttons may have moved locations.


We often present about aspects of interRAI at conferences and to the health sector. Find presentations held by interRAI Services team members here.

Read more


Read past issues of our newsletters the interRAI Informer and Inside interRAI.

Read more

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Contact interRAI

Ring: 0800 10 80 44
Email: interRAI (at)

interRAI software support

Southern and Northern DHB regions (CDHB)
Ring: 03 378 6555
Email: interRAIservicedesk (at)

Central and Midland DHB regions (TDHB)
Ring: 06 753 7766
Email: IT.servicedesk (at)

69 Tory Street Wellington 6140 Phone +64 4 801 2430