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Planned systems outage on Friday 23 August 2019

The interRAI software system will be offline for system maintenance on Friday 23 August 2019 5-8pm.

This outage only applies to the Canterbury DHB host site covering these areas:

  • Auckland
  • Counties Manukau
  • Waitemata
  • Northland
  • Canterbury
  • Nelson – Marlborough
  • South Canterbury
  • West Coast
  • Southern  

If you usually log in to the Taranaki DHB host site, you will not be affected.
If you have checked out assessments, please make sure you check them all back in beforehand.

Please contact the interRAI service desk at 03 378 6555 or if you have any issues using the interRAI software system once it is back online.

New look and feel for interRAI software system

On Monday 26 August 2019 we are activating a new user interface for the interRAI software system.

The functionality stays the same, but some tabs and buttons may have moved locations. 

This is a welcome change, though we appreciate that it might require some adjustment. Make sure you contact interRAI Services with any issues or questions.

Online interRAI training now available 

interRAI Services have launched online training for health professionals who would like to read their clients’ interRAI assessments.

The course is the first eLearning offering for interRAI users in New Zealand. It was developed to meet the growing demand from health professionals who use interRAI information to gain a better understanding of their clients’ functional abilities.

Users learn about:

  • how to access the interRAI software system
  • how to read and interpret assessment information
  • interRAI clinical decision making support.

The course takes one hour to complete and is also a great general introduction to the interRAI software system.

New look and feel for the interRAI software

From 24 August 2019, the interRAI software system will have a new look and feel as we are activating a more modern and logical user interface.

The functionality stays the same though some tabs and buttons may have moved locations.


We often present about aspects of interRAI at conferences and to the health sector. Find presentations held by interRAI Services team members here.

Read more


Read past issues of our newsletters the interRAI Informer and Inside interRAI.

Read more

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Contact interRAI

Ring: 0800 10 80 44
Email: interRAI (at)

interRAI software support

Southern and Northern DHB regions (CDHB)
Ring: 03 378 6555
Email: interRAIservicedesk (at)

Central and Midland DHB regions (TDHB)
Ring: 06 753 7766
Email: IT.servicedesk (at)

69 Tory Street Wellington 6140 Phone +64 4 801 2430