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Complete your draft assessments or discontinue them

All draft or incomplete assessments will be discontinued next February if they are older than three months, or 90 days past the Assessment Reference Date (ARD).

This will make it easier next year when we move to from two software host sites to one host site.

To help you manage incomplete assessments, next January we will provide your District Health Board (DHB) or Long-Term Care Facility (LTCF) with a report of all your incomplete assessments. We aim to:

  • reduce the incidence of records containing draft assessments
  • reinforce best practice of assessors completing assessments in a timely manner
  • maintain high data quality
  • align with national guidelines
  • reduce migration and transfer errors.

What you need to do

As an interRAI assessor you need to identify all your draft assessments. EITHER mark them complete or discontinue them. It is an assessor’s responsibility to ensure assessments are completed in a timely manner or discontinued if the assessment is unwanted.

Any assessor can discontinue any draft MDS/Assessment. This is relevant, for example, when a colleague leaves your service and is no longer able to discontinue their own drafts.

Any assessment that is discontinued can still be viewed on the system, however, is not included in any form of reporting or data collection. This improves data quality.

How to identify draft assessments

You can run the Incomplete Assessments Report for your organisation from the Common Tasks menu. Draft assessments can then be displayed and identified.

 For tips on running a report on incomplete or draft assessments go here

 If you have any questions or feedback, please email 

This message is from the interRAI Software Services Team in conjunction with Central Host (Taranaki DHB) and North/South Host (Canterbury DHB).Thank you.


Temporary change for LTCF users

To prevent the creation of duplicate records, a temporary software change from Monday11 November 2019 will mean that Long Term Care Facilities (LTCF) Assessors will not be able to use the 'Add a New Resident' option under Common Tasks bar.


We have had a significant increase in the creation of duplicate records. This is partly due to the default record status changing to 'Active' and partly due to an error in the software.

What to do:

  1. If you cannot find a client/resident record,you should change the Record Status to ALL. (Record status for transferring files must be 'Inactive').
  2. If the client/resident record is still not present in their 'organisation', contact the NASC to transfer the record.
  3. If the NASC are unavailable, email for assistance.

On the rare occasions that a resident is admitted without a prior interRAl assessment and a new record needs to be created, assessors will need to contact

If you have any questions or feedback, please email

interRAl Software Services Team in conjunction with Central Host (Taranaki DHB) and North/South Host (Canterbury DHB)


Aged Residential Care funding review report published

The review recommendations strengthen interRAI as a key component of the New Zealand health sector. interRAI has been the primary assessment system in aged residential care across the country since 2015.

Assess once – use often

interRAI is an integrated health information system where assessment data has many uses. In New Zealand, we use assessment data for individual care planning, resource planning and quality initiatives at facility and DHB level, policy development and research, all drawn from single assessments completed by a health professionals. Adding Resource Utilisation Groups (RUGs) increases interRAI’s value even more.

Ongoing development of the high standard of support for interRAI assessors will be crucial for maintaining the integrity of assessments and the resulting quality data.

Opportunity for a stronger continuum of care

The introduction of Resource Utilisation Groups (RUGs) is an opportunity to better align aged care with other parts of the health sector strengthening the continuum of care for older people.

interRAI is ideally placed to support this alignment. More than 25 assessments are available for many different settings and populations, including acute care and mental health. All interRAI assessments share a common language and concepts, making assessment data transferable across settings and locations.

About RUGs

Many countries use a standardised assessment to determine an individual’s level of need for long-term care. In many of these classification systems, the levels of care determined by the assessment instrument are directly connected to the level of funding available to care for the individual.

Resource Utilisation Groups (RUGs) directly match funding to a resident’s needs and care plan.

The RUGs system has proven to be extremely robust[1] and it is used in several nations as a basis of a payment system for funding long-term care, including the United States, Canada, Iceland and Finland[2].

[1] Carpenter et al. 1997


Online interRAI training available 

interRAI Services has launched online training for health professionals who would like to read their clients’ interRAI assessments.

The course is the first e-learning offering for interRAI users in New Zealand. It was developed to meet the growing demand from health professionals who use interRAI information to gain a better understanding of their clients’ functional abilities.

Users learn about:

  • how to access the interRAI software system
  • how to read and interpret assessment information
  • interRAI clinical decision making support.

The course takes one hour to complete and is also a great general introduction to the interRAI software system.

New look and feel for the interRAI software

From 24 August 2019 we gave  the interRAI software system a new look and feel and a more modern and logical user interface.

The functionality stayed the same though some tabs and buttons may have moved locations.


We often present about aspects of interRAI at conferences and to the health sector. Find presentations held by interRAI Services team members here.

Read more


Read past issues of our newsletters the interRAI Informer and Inside interRAI.

Read more

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Contact interRAI

Ring: 0800 10 80 44
Email: interRAI (at)

interRAI software support

Southern and Northern DHB regions (CDHB)
Ring: 03 378 6555
Email: interRAIservicedesk (at)

Central and Midland DHB regions (TDHB)
Ring: 06 753 7766
Email: IT.servicedesk (at)

69 Tory Street Wellington 6140 Phone +64 4 801 2430