Our office will be closed from midday Wednesday 24th December to Monday 5th January. If you have an urgent query, please email interRAI@tas.health.nz or leave a message at 0800 10 80 44 and we will get back to you as soon as possible.
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Software Updates

Details of outages and upgrades will be posted here as they happen.

On this page:

Current Status
Guides and Documents
Training Videos

Software Updates

Current status:

  • The iAS system is working as expected.
  • From 1 September 2025, iAS password requirements are changing. Read more.

If you are having problems with the software, please email interRAI@tas.health.nz describing the problem, time encountered, and assessment type. 

Guides and Useful Documents

Our What's New Guide outlines the new and updated features of the upgrade.

Please note: This document is subject to change up to and immediately post the upgrade. If you have saved or printed a copy, please check that you are referring to the most recent version on our website.

For Community Assessors and NASC Managers: Community - How to Prepare Guide (August 2024 Upgrade) - Version 1 

For Residential Care Assessors: Residential Care - How to Prepare Guide (August 2024 Upgrade) - Version 1

For more information about minimum device requirements to access the interRAI Assessment Software (iAS), read our Device Recommendations. 

If you have satellite offices you would like to order a Contact Assessment Version 10 Coding Manual for, please email your request for a manual to interRAI@tas.health.nz and include your physical street address (not a Private Bag or PO Box number).

Training Videos