Privacy policy


The purpose of this privacy policy is to let users of (the “Site”) know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with the Site except as set out in this policy. 

Collection, storage and use 

No need to disclose personal information: The Site can be viewed without the need to disclose any personal information to us. 

Use of personal information: We will only use personal information provided to us for the purpose of administering, evaluating and improving the Site, improving our services and communicating with you. 

Feedback: Feedback is important and is used to evaluate and improve the Site. If you provide feedback on the Site directly to Te Whatu Ora – Health New Zealand via the supplied email addresses, that feedback will be sent to appropriate Te Whatu Ora – Health New Zealand staff. We may pass on relevant comments to other people within Te Whatu Ora – Health New Zealand who administer, have contributed content to, or are otherwise interested in, the Site. This could include your email address and other identifying information. 

Statistical information and cookies 

This Site generates persistent session cookies for the purpose of monitoring Site usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view this Site without affecting your ability to use the Site. 

The Site uses Google Analytics and inserts cookies relating to Google Analytics as part of your browsing session. These cookies are used to record users’ browsing preferences and track user activity on the website for statistical and analytical purposes without identifying the individual who is browsing. 

The information Google Analytics collects includes: 

  • The first three parts of the IP address of the device
  • The pages accessed on our site and the links clicked on
  • The date and time the site was visited
  • The referring site (if any) through which you clicked through to this site
  • The operating system (e.g., Windows 7, Mac OSX) on the device used
  • The type of web browser used (e.g. Internet Explorer, Mozilla Firefox); and 
  • Other incidental matters such as screen resolution and the language setting used. 

Google’s privacy policy can be found at the following link – 

If you wish to block Google Analytics cookies, Google provides a blocker add-on which you can download from the following link – 

Use of statistical information: The statistical information referred to above will be viewable by Site administrators and certain other Te Whatu Ora – Health New Zealand staff. It may also be shared with other government agencies. 

Records and disclosure statement 

Public Records: Official Information and Parliament: Your emails and contributions to the Site may constitute public records and be retained to the extent required by the Public Records Act 2005. Te Whatu Ora – Health New Zealand may also be required to disclose those materials under the Official Information Act 1982 or where otherwise required by New Zealand law. 

Rights of access and correction 

Your rights: Under the Privacy Act 2020, you have the right to access and to request correction of any of your personal information provided to Te Whatu Ora – Health New Zealand in connection with your use of this Site. If you would like to see the personal information relating to you that has been stored, or to change such personal information, or if you have any concerns regarding your privacy, please contact us at the address set out below. Te Whatu Ora – Health New Zealand may require proof of your identity before being able to provide you with any personal information. 

Privacy Officer 
Te Whatu Ora – Health New Zealand 
PO Box 23075 
Wellington 6140 

Copyright Statement 

The content of our documents published on this website is protected by the Copyright Act 1994. The information provided on behalf of Te Whatu Ora – Health New Zealand may be reproduced without further permission, subject to the following conditions. 

  • You must reproduce the information accurately, using the most recent version. 
  • You must not use the material in a manner that is offensive, deceptive or misleading. 

You must acknowledge the source and copyright status of the material. 


While care has been used in the processing, analysing and extraction of information to ensure the accuracy of this report, Te Whatu Ora – Health New Zealand gives no warranty that the information supplied is free from error and should not be liable for provision of any incorrect or incomplete information nor for any loss suffered through the use, directly or indirectly, of any information, product or service.