For managers
If members of your team carry out interRAI assessments, there are a few key responsibilities to keep in mind. These apply to managers working in both community services and residential care settings.
You approve your team’s training requests, and you play an important part in ensuring your clinician is supported and has everything they need for their interRAI training days to set them up for success. Making sure they have the right support and resources makes their training experience much smoother.
It is recommended when enrolling new clinicians for interRAI training, that they sit with other colleagues who are already completing interRAI assessments in their day-to-day practice, as part of their preparation.
We also offer specialist training for managers. To request this, fill out the User Access Form and select the appropriate training option e.g.
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view and add residents/community clients/ACC clients, view assessments, run reports, add progress notes and complete forms, or
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read and understand assessments and their outcomes.
User Access
Please let us know whenever an assessor joins or leaves your facility or organisation, or if they’ll be away for an extended period such as long‑term or parental leave or they no longer hold a valid APC. Keeping this information up to date helps us protect client and resident data.
To add a new assessor, simply ask them to complete a User Access Form, and you can approve it by email. If an assessor leaves, just email their details to interRAI@tas.health.nz so we can remove their access. You can also use this email address to update us about assessors going on long‑term leave.
Training for you and your staff
You approve requests for your staff to train with us. You must make sure they have everything they need to succeed with their training.
We also offer specialist training for managers. To request this, fill out the User Access Form. and select 'Clinician Read Only' in the 'training required' section.
Your staff can use a computer or laptop to complete their training. It must meet our minimum device requirements and have:
- a good internet connection and browser - Chrome, Firefox or Edge
- a client-side certificate installed
- Zoom installed.
If you have multiple staff training at once, they can't share computers.
A quiet, well-organised space for learning will help your staff succeed. If possible, avoid training staff at busy nurses' stations.
If you can provide a headset and dual monitors, your staff will find their training easier.
Learners must be rostered off the floor to complete their training. Ensure they're logged in and ready to begin 15 minutes before their training begins. If you have another staff member already trained, it's helpful to have them available to answer your learner's questions or help with technology issues.
Your staff must have the correct interRAI manuals available while they train.
If you manage an independent facility or community health provider, you are in charge of security certificates. Some facilities and providers use an IT company to manage installation, others do this themselves. You must nominate at least one person from your facility or provider to receive technical updates, via our technical updates list. This means we can let you know when your certificate needs updating. Subscribe to technical updates.
If you manage an aged residential care facility or local office which is part of a company, you'll likely have an IT department. Examples include Ryman Healthcare, Arvida, Nurse Maude, Access Home Health. In these companies, we arrange certificate installation with your IT department, and you don't need to do anything extra.
We arrange certificate installation directly with your IT department. You can subscribe to our technical updates list if you'd like information about certificate changes - this is optional. You shouldn't need to do anything extra.
We're here to help you
If you have a question about managing interRAI, please email interRAI@tas.health.nz or call us on 0800 10 80 44 option 3 and our team will be happy to help you.