Details of outages and upgrades will be posted here as they happen.
The system is functioning as expected.
We have not yet scheduled our next upgrade. We'll announce this on our front page, in our newsletters and on this page in due course.
The interRAI software system, Momentum, changed hosts on 31 July 2023.
We have found some functions are not working as expected following the transition.
Some users see the error message, EM02002 when searching for a National Health Index number, or seeing an unhandled exception message when trying to save the page.
Fix: we have added extra rows to the identifiers fields to handle the error message.
If the client has a dormant NHI, this will be alerted on the Identifiers on the Client Overview page, like in the screenshot below. This alert cannot be removed or changed and will appear on reports.
At the moment, the domicile code value isn't populating automatically.
Fix: you must add the domicile code manually. Please refer to the list of domicile codes.
The clinical alert is not automatically populating the Allergies field on the Client/Resident Overview page.
Fix: add allergy information to this field manually.