Section 1: interRAI Assessment Software Help
The knowledge base includes guides on accessing, navigating, problem-solving and using the functions in iAS.
Click here for the Knowledge Base.
Section 2: Methodology
Your most common questions about interRAI methodology, answered.
Firstly refer to your interRAI Assessment Form and User's Manual or online section help within the interRAI Assessment Software. You can also find coding FAQs in the interRAI workbook units in iL&D. They are in the section called, 'Coding tips and FAQs'. Coding FAQs are grouped by assessment sections. Sections are listed as they appear in the assessment software.
Look for this picture in iL&D to find your workbook.
Still can't find the answer? Please email us at interRAI@tas.health.nz or phone 0800 10 80 44, option 4.
Section 3: Training
Your most common questions about interRAI training, answered.
To request interRAI training, please fill out a user access form. The form is automatically sent to your manager for approval. When your request has been approved, interRAI Services will contact your manager to arrange your training dates. You will be notified via email when your training date has been confirmed.
Please let us know as soon as possible if you can't attend your interRAI training and need to cancel or reschedule. Giving us plenty of notice means we can offer your place to someone on the waiting list.
Phone 0800 10 80 44, option 3 or email interRAI@tas.health.nz
For help logging in to iL&D, please follow the instructions in the video below. If that doesn't help you, please call our friendly support team on 0800 10 80 44, option 3.
An index of manuals is available here: Workbooks and manuals
All aged residential care facilities and home care providers have been issued with a full set of interRAI manuals. If you need replacements, you can order them from us by emailing interRAI@tas.health.nz