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Inside interRAI August 2019/2
News for your professional development

System outage this Friday 

The interRAI software system will be offline for system maintenance:
  • on Friday 23 August 2019
  • at 5-8pm.
This outage only applies to the Canterbury DHB host site covering these areas:
  • Auckland
  • Counties Manukau
  • Waitemata
  • Northland
  • Canterbury
  • Nelson – Marlborough
  • South Canterbury
  • West Coast
  • Southern  
If you usually log in to the Taranaki DHB host site, you will not be affected.
If you have checked out assessments, please make sure you check them all back in beforehand. Please contact the interRAI service desk at 03 378 6555 or if you have any issues using the interRAI software system once it is back online. 

New look and feel

On Monday 26 August 2019 we are activating a new user interface for the interRAI software system.
The functionality stays the same, but some tabs and buttons may have moved locations. 
This is a welcome change, though we appreciate that it might require some adjustment. Make sure you contact interRAI Services with any issues or questions.

Planning your parental leave

If you are planning to take leave for more than six months and intend to maintain your interRAI assessor competency, please email us at

We will temporarily disable your access to the interRAI software system and Relias. When you return to work, please email us again and your access will be reactivated.

interRAI Software Support
Southern and Northern DHB regions (CDHB)
Ring: 03 378 6555
Central and Midland DHB regions (TDHB)
Ring: 06 753 7766

Contact Us
Ring: 0800 10 80 44 • Email: 

To book a course visit our website at:  


Upcoming dates

  • 4 October 2019 in Auckland: Visit our stand at the Selwyn Foundation Gerontology Nursing Conference. interRAI Educators Justine Lee and Mariana Foxcroft present on interRAI data and vulnerability at 9.35am.
  • 22-24 October 2019 in Wellington: Meet us at the TAS stand at the 2019 New Zealand Aged Care Association conference. interRAI Principal Advisor Dr Brigette Meehan is presenting a session on quality of care in conjunction with HQSC at 4pm on 22 October. 
  • 18-22 November 2019 in Hamilton: Make sure you visit the TAS stand  at the 2019 Health Informatics NZ conference. Look out for interRAI sessions in the conference programme. 
To see upcoming training dates, and to request interRAI training, visit our website at